Welcome to the VHA Family!!
In regards to Covid-19 and VHA:
Until further notice, we are implementing "Curb Side" service for your convenience and safety.
We ask that all clients please call the office at (803)613-9123 from your vehicle for us to check you in for appointments, drop offs or for in-house medication and food purchases. We will also have a staff member working as a "Greeter" to help assist with the check in/out process.
We are also able to take card payments over the phone so those of you who prefer to stay in your vehicles will be able to do so. (Please keep in mind, we have a limited number of phone lines and staff available answer calls. Your patience is appreciated!)
As of 6/23/20:
We are allowing 1 client per family to come inside for your pet's appointments, as long as, you can provide your own face mask. We are still using our "Curb Side" check in protocols, but an assistant will come to your vehicle and escort you to a freshly cleaned exam room for your appointments if you wish to be present for the examination.
In the interest of keeping you as informed as possible, we wanted to let you know about the steps we are taking to ensure the health and safety of you and your pets during this time. For now, we are open as per usual until further notice since we know that your pets get sick and need our care even in uncertain times!
We are making an increased effort to keep our hospital as clean and germ free as possible. Our standard routine has always been to wipe down exam rooms after every patient and daily sweeping/moping/sanitizing of our reception areas. We have increased both the frequency and thoroughness of all cleaning protocols. In addition, our staff is continuing to be compliant with known medical standard practices for hand washing and preventing illness spread by staying home when we aren't feeling well.
Since COVID-19 has been diagnosed in our area, we are encouraging clients to be mindful of their own health and well being, as well as, ours. As mentioned before, we are still seeing appointments during our normal hours, but would greatly appreciate clients that have been travelling recently, or are not feeling well or those that have been around other that are not feeling well to use their discretion before coming in. We will be happy to reschedule any appointments or boarding as needed and appreciate your patience and understanding during these uncertain times!
Thank you again for your patience and understanding as we do our best to keep everyone safe and healthy! We will keep you updated as we learn more!
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The Centers for Disease Control and Prevention (CDC) wants pet owners to be prepared as the number of confirmed coronavirus cases in people continue to rise. While this may be a worst-case scenario, understand that if pet owners are ever asked to self-quarantine or become ill due to the coronavirus, the CDC recommends:
· Maintain separation and avoid direct contact with pets and other animals, including petting, snuggling, being kissed or licked, or sharing food
· Try to make alternative arrangements for someone to look after pets in case you become ill
· If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a face mask to minimize their changes of exposure
Additionally, pet owners should always have a “Pet Preparedness Plan” in case of emergencies or quarantine:
· Make sure you have enough food and product to care for pets’ needs.
· Identify a family member or friend who can care for pets if you or someone in your house becomes ill
· Have crates, food and extra supplies on hand for quick movement of pets
· Keep all animal vaccines up to date in the event boarding becomes necessary
· Ensure all medications are documented with dosages and administering directions
· Including the prescription from your veterinarian is also helpful
· Have an identification collar for your pet with ID tag and microchip
· Service animals should be permitted to remain with their handlers.
We ask that all clients please call the office at (803)613-9123 from your vehicle for us to check you in for appointments, drop offs or for in-house medication and food purchases. We will also have a staff member working as a "Greeter" to help assist with the check in/out process.
We are also able to take card payments over the phone so those of you who prefer to stay in your vehicles will be able to do so. (Please keep in mind, we have a limited number of phone lines and staff available answer calls. Your patience is appreciated!)
As of 6/23/20:
We are allowing 1 client per family to come inside for your pet's appointments, as long as, you can provide your own face mask. We are still using our "Curb Side" check in protocols, but an assistant will come to your vehicle and escort you to a freshly cleaned exam room for your appointments if you wish to be present for the examination.
In the interest of keeping you as informed as possible, we wanted to let you know about the steps we are taking to ensure the health and safety of you and your pets during this time. For now, we are open as per usual until further notice since we know that your pets get sick and need our care even in uncertain times!
We are making an increased effort to keep our hospital as clean and germ free as possible. Our standard routine has always been to wipe down exam rooms after every patient and daily sweeping/moping/sanitizing of our reception areas. We have increased both the frequency and thoroughness of all cleaning protocols. In addition, our staff is continuing to be compliant with known medical standard practices for hand washing and preventing illness spread by staying home when we aren't feeling well.
Since COVID-19 has been diagnosed in our area, we are encouraging clients to be mindful of their own health and well being, as well as, ours. As mentioned before, we are still seeing appointments during our normal hours, but would greatly appreciate clients that have been travelling recently, or are not feeling well or those that have been around other that are not feeling well to use their discretion before coming in. We will be happy to reschedule any appointments or boarding as needed and appreciate your patience and understanding during these uncertain times!
Thank you again for your patience and understanding as we do our best to keep everyone safe and healthy! We will keep you updated as we learn more!
***** ***** ***** ***** ***** *****
The Centers for Disease Control and Prevention (CDC) wants pet owners to be prepared as the number of confirmed coronavirus cases in people continue to rise. While this may be a worst-case scenario, understand that if pet owners are ever asked to self-quarantine or become ill due to the coronavirus, the CDC recommends:
· Maintain separation and avoid direct contact with pets and other animals, including petting, snuggling, being kissed or licked, or sharing food
· Try to make alternative arrangements for someone to look after pets in case you become ill
· If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a face mask to minimize their changes of exposure
Additionally, pet owners should always have a “Pet Preparedness Plan” in case of emergencies or quarantine:
· Make sure you have enough food and product to care for pets’ needs.
· Identify a family member or friend who can care for pets if you or someone in your house becomes ill
· Have crates, food and extra supplies on hand for quick movement of pets
· Keep all animal vaccines up to date in the event boarding becomes necessary
· Ensure all medications are documented with dosages and administering directions
· Including the prescription from your veterinarian is also helpful
· Have an identification collar for your pet with ID tag and microchip
· Service animals should be permitted to remain with their handlers.
We offer separate Feline and Canine Boarding!
Give us a call to check our availability and remember Holiday Boarding fills up quickly!
Give us a call to check our availability and remember Holiday Boarding fills up quickly!
Are you wanting to see a specific doctor? Each doctor has one day off during the week and a rotating weekend schedule.
Please be aware the schedule may be subject to change without notice.
Dr. Lara Santos is off on Tuesdays.
Dr. Barry Strock & Dr. Kim Strock are off on Wednesdays.
Dr. Ray Henley and Dr. Breanna Marshall are off on Thursdays.
The current weekend schedule:
September 5th: CLOSED FOR LABOR DAY
September 12th: Dr. Lara Santos
September 19th: Dr. Barry Strock
September 26th: Dr. Breanna Marshall
October 3rd: Dr. Ray Henley
Please be aware the schedule may be subject to change without notice.
Dr. Lara Santos is off on Tuesdays.
Dr. Barry Strock & Dr. Kim Strock are off on Wednesdays.
Dr. Ray Henley and Dr. Breanna Marshall are off on Thursdays.
The current weekend schedule:
September 5th: CLOSED FOR LABOR DAY
September 12th: Dr. Lara Santos
September 19th: Dr. Barry Strock
September 26th: Dr. Breanna Marshall
October 3rd: Dr. Ray Henley
